Help Desk Technician

Bath, ME

Contact Details

  • Company: Burgess Technology Services
  • Contact Name: Jennifer Poston
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Job Description

Burgess Technology Services is seeking an experienced Help Desk Technician to join our growing team of 20 IT Professionals. Responsibilities include remote support for multiple customers with widely varying technical needs. Working with the latest cloud and on-premise technologies to improve clients systems, you would be exposed to new and interesting solutions regularly. Burgess Technology Services uses advanced monitoring and system management tools to help our staff work efficiently and effectively in a collaborative work environment

Burgess Technology Services has been in business for over 30 years. Our clients include small, medium and large organizations in many sectors. At Burgess, you'll be part of a flexible team that puts clients’ needs first. We encourage new ideas and innovative solutions, and focus on identifying new technologies that will better serve our customers.

Excellent communication skills and customer services skills are of critical importance. Help Desk Technician candidates must have experience with all versions of Microsoft Windows Server, Small Business Server, Exchange Server, VMware ESXi, Cisco, Routing, VPN's, and desktop operating systems.  Candidates must have reliable transportation and a clean driving record.   Salary will be commensurate with experience. Experience dealing with multiple customers in a help desk environment is preferred. Network+ and MCP/MCSA/MCSE certifications are also preferred.

Burgess offers a superb work environment with great co-workers, excellent pay and benefits, including medical insurance and retirement contributions. We believe that the best employees are those that have a balanced life; we pride ourselves on being family-friendly. Burgess Technology Services is an equal opportunity employer, and does not discriminate based on race, gender, color, ancestry, religious creed, national origin, or age. 

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