Sr. Salesforce Developer

Founded in 1976, CGI is a leading end-to-end IT and business consulting services provider. CGI’s Waterville center is the perfect mix of corporate opportunities and support with a small town feel, and one of CGI’s seven onshore delivery centers. Located in the heart of downtown Waterville, easily accessed by two exits off Interstate-95, CGI’s Waterville delivery center is the first such center in the area, aligning with the region’s economic and cultural revitalization goals. The center provides a broad range of IT and consulting services to clients throughout the U.S. Our office is located within walking distance of shops, cafes, restaurants, community parks, and the local farmers market. We embrace ongoing training, continued education, flexible hours, and an innovative tech-oriented work environment. Members participate in CGI social clubs and community outreach programs. CGI Waterville is passionate about CGI’s corporate mission –“to create an environment in which we enjoy working together and, as owners, contribute to building a company we can be proud of."

To support our growing Salesforce Solutions practice, our CGI Waterville Center is seeking a Senior Salesforce Administrator to deliver top notch implementation, customization, configuration and training services to CGI’s Salesforce customer base. In this role, you will collaborate with our customers to provide them a competitive advantage and business value through Cloud technology.


Your future duties and responsibilities:

Work with clients, either on site or remotely, to understand their business processes and strategies as it relates to Salesforce.com

Research, evaluate, and implement existing applications and/or customized solutions for internal or client-facing projects

Design, configure and deploy Salesforce to customers and customize modules to their specific business needs independently or with a team

Reliably deliver Salesforce Administration solutions to clients, with minimal oversight

Produce estimates at a component level

Discover, document, and analyze key processes

Build reports and dashboards, as needed, to gauge project success

Provide training on new customizations or new implementations to customers

May work on concurrent projects at various stages in their life cycle

May participate on data conversions during project life cycle

Effectively manage customer expectations and communicate status updates of projects to various stakeholders, i.e., internal CGI management, and external customers of varying levels of management


What gets you noticed:

Skilled in building out an Object Model

Familiarity with the Salesforce App Exchange, downloading packages and installing 3rd Party Applications (ex. FindNearby, various free dashboard/ reporting packages)

Salesforce Sales Cloud, Commerce Cloud and Service Cloud experience; Data Loader, SF Professional

Demonstrated time management skills

Understanding of the full application lifecycle from inception through maintenance

Working knowledge of data structures and understanding of data migration

Demonstrated skills in developing training and delivering training sessions

Independently solves new and familiar problems without introducing regressions

Strong oral and written presentation skills

Adaptability to work independently or in a team environment at various times

Proven ability to learn technical concepts and translate them to the appropriate audience

Self-directed, organized, and detail-oriented with an eye toward high quality, on time work

Ability to convey technical information to non-technical customers and good listening skills to translate in the other direction